Free, 24/7 Helpline Connects Residents, Resources When They Need it Most
Do you have questions about Alzheimer’s disease? Do you have a loved one recently diagnosed with Alzheimer’s disease? Are you a caregiver trying to navigate complex care issues? Do you just need someone to talk to who understands?
The Alzheimer’s Association is here for you. Call the toll-free Helpline at 800-272-3900 and speak with a dementia expert any time of the day or night.
Whether you need information about the disease, medications, treatment options, safety, caregiving, local resources in Geauga County, services, referrals and problem-solving through complex care issues, or you just want to talk to someone who gets it — the Alzheimer’s Association — and as close as your telephone.
“The free 24/7 Helpline is a critical element of our mission. The Helpline is one of our most important resources connecting individuals who need information, answers and support any time of the day or night with trained Alzheimer’s Association specialists,” said Nancy Udelson, president and CEO, Cleveland Area Chapter. “You’re not reaching a pager or waking someone up in the middle of the night. You’re reaching a trained association staff person focused on you and your needs.”
The people on the Alzheimer’s Association receive more than 100 hours of new-hire training as well as ongoing coaching and training every month.
“Our team is waiting for your call. This is part of our mission and we are proud to serve you,” Udelson said.
The Alzheimer’s Association Cleveland Area Chapter office (www.alz.org/Cleveland) has three locations, open Monday through Friday, 8:30 a.m. to 4:30 p.m.: in Beachwood at 23215 Commerce Park, Suite 300; in Avon at 37309 Harvest Drive; and in Mentor at 8522 East Ave.
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