A local company lauded for their design quality and customer service throughout northeastern Ohio was honored for their home run at Progressive Field.
A local company lauded for their design quality and customer service throughout northeastern Ohio was honored for their home run at Progressive Field.
Ten10 Design is the recipient of the 2018 Jackie Robinson Most Valuable Diverse Business Partner award, which was presented by the Cleveland Indians May 3 during an on-field ceremony.
“The award is great. We are honored to receive it,” said Joe Zulandt, Ten10 Design vice president of sales. “It validates the hard work we put in and lets us know we are a valued resource and supplier to our customers. To be chosen from an extensive list of suppliers for the Cleveland Indians is amazing.”
Ten10 Design offers full service design and creative resourcing for clients that is focused on the individual needs of each customer. They apply the newest technology and design trends to support an organization’s individual messaging, design work, promotional items or print.
Diverse suppliers were nominated and awarded based on their performance above and beyond the norm to exhibit quality, class and professionalism in all aspects of their business.
Zulandt’s wife, Casey, is owner and creative director of the company at 115 Wilson Mills Road. She founded it in 2009 following a career as an art director at an advertising agency in Cleveland responsible for developing national recruitment material for the United States Army Medical Corps.
Casey said when the economy took a hit in 2009, the agency made huge cuts and she was laid off that year. To keep busy while searching for new employment, Casey freelanced, which grew into the now award-winning company.
Clients include Arms Trucking, University Hospitals Geauga Medical Center, Middlefield Bank, Leadership Geauga, Notre Dame-Cathedral Latin School, Chardon Schools, the City of Chardon and the Chardon Police Department, as well as the Cleveland Indians and Cleveland Cavaliers.
Steven Yaney, the planning and zoning administrator for Chardon, works with them through the city and the Chardon Area Chamber of Commerce.
“Being a local company, Joe and Casey take a vested interest in what their customer’s end goal is,” Yaney said. “They do not just try to sell you items, but want to make sure that what they are providing fits the need of the customer and is the most economically viable solution.
“It is great to be able to discuss your promotional needs with someone local who understands Chardon and Northeast Ohio and what works best locally. Joe, Casey and their team have a great knack for design and implementation. Many times they know what we are looking for even if we do not.”
Lauri Zampino, of Chardon Schools, was searching for a local business to help with T-shirts with a logo designed at a fair price, and is pleased with the outcome.
Melanie Scanlon, Leadership Geauga executive director, said Joe, who is on Leadership Geauga’s board of directors, and Casey each play a unique and important role in the success of their company.
“Casey can take any idea or dream we have and design something beautiful, clean and eye catching, and Joe makes sure we get a unique product that meets our budget and is something that represents us well,” Scanlon said.
Scanlon explained what makes them successful is they take the time to listen to the story the client wants to tell, and what sets them apart in their industry is they aren’t satisfied until the clients are 100-percent satisfied.
She added it’s hard to find that level of customer service and client dedication.
“They are proud to live and work in this community,” Scanlon said. “And to know that a company right here in Chardon is doing work for major organizations like the Cleveland Indians is something everyone in the community should support be proud of.”
