Software Issues Force Some to Vote Provisional Ballot
November 6, 2018 by Jamie Ward

Voters in Geauga County ran into voting issues Tuesday morning after they swiped their IDs at polling locations.

UPDATE: As of 12:30 p.m. the Board of Elections said two employees were driving to each precinct to fix the issue  The City of Chardon had been fixed  

UPDATE: According to BOE, as of 2:20 p.m., “All of the poll pads are working correctly,” Debbie Reiter said.

When Nancy Bushman arrived at her Munson Township Town Hall polling place at 8 a.m. she was surprised to find out she had already possibly voted absentee. She knew she had not.

After being asked to fill out a provisional ballot — she found out there was in fact an issue with the Geauga County Board of Elections computer software.

She was the sixth person it had happened to at that polling location that morning. The incident was not isolated to Munson Township.

Geauga County Board of Elections Director Debbie Reiter confirmed that some Geauga County voters had been marked as requesting an absentee ballot even though they had not.

Early this morning, when the data from the voter registration was transferred to the individual polling pads used at polling locations, there were errors.

“We called our vendor,,” Reiter said just after 11 a.m.

In the meantime, the elections board had instructed poll workers to call the board office to confirm whether or not someone had requested an absentee or had been incorrectly flagged by the glitch.

Reiter said they had already taken two calls since implementing the system. One had requested an absentee and another had not.

“I’m not happy, and I don’t have a good feeling about it,” Bushman said.

Reiter said at least 15,000 absentee Geauga County ballots had been requested in this election, almost double what it was in 2014, the last mid-term elections. It was also larger than 2012, a presidential election, but not as large as 2016.